Reduce inbox drag without giving up control.
Built By Agents builds AI email workflows that prioritise incoming work, retrieve approved business context, prepare drafts and route exceptions to the people who should decide.
Map your email workflow →01
Receive
02
Classify
03
Retrieve approved context
04
Draft or route
05
Escalate and log
Useful first jobs
Prioritise urgent customer or supplier messages, route routine categories, prepare replies using approved information and create a clean owner queue for exceptions.
Guardrails before speed
You decide which sources are trusted, what the agent may draft or send, who approves sensitive work and what must never be automated.
Questions buyers ask
What does AI email management do?
It triages incoming work against agreed categories, brings priority items forward, prepares drafts from approved context and routes exceptions to the right owner.
Does the agent send every email automatically?
No. Sending authority is defined per workflow. A safe first implementation can draft and route while a person approves external messages.
How is business context controlled?
The workflow only uses the systems, documents and rules approved for that job. Missing or conflicting information is escalated instead of guessed.
Who owns the workflow?
Your business retains the operating decisions and approval rules. We document owners, escalation points and the change process during implementation.