Case Studies

What results can a Built By Agents system produce?

Built By Agents started with a real problem: a CEO drowning in emails, missed calls, and repetitive tasks. Otto was the solution — and now other business owners can get the same.

Otto

Internal Operating System

Otto is the internal operating system built inside an 8-figure Australian e-commerce business before Built By Agents offered the approach externally. It handles calls, email triage, competitor monitoring, daily business briefs, and repetitive operating tasks — saving 25+ hours a week.

25+

hours saved per week

24/7

always-on coverage

100%

focus back on growth

Quote from Winston

“I built Otto to handle the stuff that was eating my time — emails, calls, competitor tracking, daily reporting. It gives me 25+ hours a week back to focus on growing the business, helping my team use AI, and now helping other business owners do the same.”

Winston Tu, CEO of Luxo Living and founder of Built By Agents